---
title: "Why is my IVR showing ‘unpublished?’"
slug: "why-is-my-ivr-showing-unpublished"
description: "Any time a change is made to an IVR (i.e., name change, new recording, a new node, etc.), an \"unpublished\" version is created to capture your changes."
updated: 2026-03-07T21:39:37Z
published: 2026-03-07T21:39:37Z
canonical: "help.gladly.com/why-is-my-ivr-showing-unpublished"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my IVR showing ‘unpublished?’

Any time a change is made to an IVR (i.e., name change, new recording, a new node, etc.), an "unpublished" version is created to capture your changes.

You'll see **Unpublished draft exists** under the **Notes** column next to the IVR with an "unpublished" version.![IVR configuration showing unpublished drafts for various entries in the list.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Unpublished-IVR.webp?sv=2026-02-06&spr=https&st=2026-11-06T23%3A38%3A39Z&se=2026-11-07T00%3A38%3A39Z&sr=c&sp=r&sig=Ma2K%2FPWsNNc0jkuVjULHahWOrdht039Ay1FCD%2FfEFBs%3D)

You'll also see the status of your IVR from the edit page.

![The interface shows an unpublished status and a scheduled holiday check task.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Unpublished.webp?sv=2026-02-06&spr=https&st=2026-11-06T23%3A38%3A39Z&se=2026-11-07T00%3A38%3A39Z&sr=c&sp=r&sig=Ma2K%2FPWsNNc0jkuVjULHahWOrdht039Ay1FCD%2FfEFBs%3D)

Think of "unpublished" as a "draft" state to hold your changes without going live. Your current IVR configuration will remain until you publish your changes by clicking on **Publish**.

You can also [restore](https://help.gladly.com/docs/edit-restore-archive-and-duplicate-an-ivr#restore-to-a-previous-configuration) to a previous configuration as needed.