---
title: "On CSV reports, why is duration in seconds format rather in decimal format?"
slug: "why-csv-reports-are-in-seconds-format-not-decimal"
updated: 2025-10-13T22:35:20Z
published: 2025-10-13T22:35:20Z
canonical: "help.gladly.com/why-csv-reports-are-in-seconds-format-not-decimal"
---

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# On CSV reports, why is duration in seconds format rather in decimal format?

CSV reports are designed to return in seconds format (hh:mm:ss) because they are intended to be consumed by integrations and other programmatic tools. The "hh:mm” durations are for use in UI version of a report. There is no Gladly report that that would allow for the same data to be exported with "hh:mm" format.