---
title: "Why can’t I find a recent SMS number I purchased?"
slug: "why-cant-i-find-a-recent-sms-number-i-purchased"
description: "SMS phone numbers you purchased but did not complete setting up doesn't appear on the SMS settings page. See Use an existing SMS number to find the number."
updated: 2024-12-14T05:36:56Z
published: 2025-01-30T20:02:39Z
canonical: "help.gladly.com/why-cant-i-find-a-recent-sms-number-i-purchased"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I find a recent SMS number I purchased?

SMS phone numbers you purchased but did not complete setting up does not appear on the SMS settings page. See [Use an existing Gladly SMS number](https://help.gladly.com/docs/purchase-and-configure-sms-phone-numbers#use-an-existing-gladly-sms-number) to find and configure the number.