---
title: "Why can’t I find a recent phone number I purchased?"
slug: "why-cant-i-find-a-recent-phone-number-i-purchased"
description: "Voice numbers you purchased but did not complete setting up do not appear on the Voice page. See Use an existing number to learn how to set up a phone number."
updated: 2024-12-15T06:17:05Z
published: 2025-01-30T20:02:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I find a recent phone number I purchased?

Voice numbers you purchased but did not complete setting up do not appear on the Voice page. See [Use An Existing Number](https://help.gladly.com/docs/purchase-and-configure-voice-phone-numbers) to learn how to find and set up a phone number.