---
title: "Why are Quick Reply buttons not appearing in a Proactive Chat Campaign?"
slug: "why-are-quick-reply-buttons-not-appearing-in-a-proactive-chat-campaign"
description: "Chats that begin from a Proactive Chat Campaign will not display Quick Reply buttons."
updated: 2025-02-10T21:31:52Z
published: 2025-02-10T21:31:52Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why are Quick Reply buttons not appearing in a Proactive Chat Campaign?

Chats that begin from a Proactive Chat Campaign will not display [Quick Reply](/docs/quick-reply-buttons) buttons.