---
title: "Why are my Customer's list of subscriptions not showing?"
slug: "why-are-my-customers-list-of-subscriptions-not-showing"
description: "Discover the solution to why your customer's list of subscriptions may not be showing. Contact Gladly Support for assistance with profile layout display."
updated: 2025-01-14T05:33:18Z
published: 2025-01-30T20:02:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why are my Customer's list of subscriptions not showing?

After you set up Recharge, make sure that you [contact Gladly Support](https://help.gladly.com/product-docs/pages/en/contact-gladly-support-team) with a P4 designation to configure the profile layout display for you.