Q. What should I do if a Customer’s information is in Ordergroove but is not appearing in Gladly?
  • 01 Nov 2022
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Q. What should I do if a Customer’s information is in Ordergroove but is not appearing in Gladly?

  • PDF

Double-check that the Customer is actually in Ordergroove. Also, make sure that it’s linked to the correct Shopify Customer (in Ordergroove system).


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