---
title: "Voice Reports"
slug: "voice-reports"
type: "index"
canonical: "help.gladly.com/voice-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Reports

1 article

## [How long are callers waiting before they abandon their calls?](https://help.gladly.com/docs/how-long-are-callers-waiting-before-they-abandon-their-calls.md)

Published on 2025-01-30

There are several ways to determine how long callers wait before abandoning their calls. Review the suggested reports below. Contact Summary report Download the report as a CSV, then use the following...