---
title: "Update Freeform Topic Display Name"
slug: "update-freeform-topic-display-name"
description: "Change the name Agents see to identify a Freeform Topics. Visit Gladly Help Docs to learn more."
updated: 2025-01-19T22:25:05Z
published: 2025-01-30T20:02:30Z
canonical: "help.gladly.com/update-freeform-topic-display-name"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update Freeform Topic Display Name

| **REQUIRED USER ROLE** Administrator and Team Manager | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

Update a Freeform Topic’s name, which Agents see in the Topics menu in the Customer Profile.

1. Click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(2).svg?sv=2026-02-06&spr=https&st=2026-11-01T02%3A18%3A00Z&se=2026-11-01T03%3A18%3A00Z&sr=c&sp=r&sig=njIoefnV%2FUDbdQhlUh3TpFn7lQ9RCvLxQqmeTP%2FMxQw%3D) on the top left corner of the screen.
2. Click **Settings**.
3. Under the **Orchestration** category, click **Freeform Topics.** This will take you to the Freeform Topics page.
4. From the Freeform Topics page, hover over the Freeform Topic you want to update, then click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/pencil-edit-icon.svg?sv=2026-02-06&spr=https&st=2026-11-01T02%3A18%3A00Z&se=2026-11-01T03%3A18%3A00Z&sr=c&sp=r&sig=njIoefnV%2FUDbdQhlUh3TpFn7lQ9RCvLxQqmeTP%2FMxQw%3D).
5. Update the **Display Name** field to the new name.
6. Click **Save**.