---
title: "Set Up Simplr Integration"
slug: "set-up-simplr-integration"
description: "Learn how to connect Simplr to Gladly. See integration information here."
updated: 2024-12-19T21:32:52Z
published: 2025-01-30T20:02:03Z
canonical: "help.gladly.com/set-up-simplr-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Simplr Integration

| **REQUIRED USER ROLE** API User | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

## Before you start

Review the following information before you connect Simplr to Gladly.

- To set up your Simplr integration with Gladly, you must first work with your Simplr partner success team member and fill out the information on your Simplr Partner Dashboard.
- Gather the following information:
  - **API token –** Token is [generated](https://help.gladly.com/docs/generate-api-tokens-and-create-webhooks) in Gladly.
  - **Gladly URL –** Your Gladly domain (i.e., {YOUR-COMPANY}.gladly.com}.
  - **Email address –** The email address used for the integration.

## Connect Simplr to Gladly

Because this integration is managed by Simplr, complete setup information can be found on their [website](https://docs.google.com/document/d/1NoFEn-XkzHO25BMmhcgcmziK54Cw1aZ-SEQNQGCBc0E/edit#). Remember that you need an API User role in Gladly to generate API tokens.