---
title: "Recharge Integration Toolkit"
slug: "recharge-integration-toolkit"
description: "Get to know how the Recharge integration works with Gladly. Visit Gladly Help Docs to learn more.Get to know how the Recharge integration works with Gladly. Visit Gladly Help Docs to learn more."
updated: 2025-12-10T01:46:29Z
published: 2025-12-10T01:46:29Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recharge Integration Toolkit

Learn the basics of how the Recharge integration works.

## **Who maintains the integration**

The Recharge integration is built and maintained by Gladly.

## **Basic scope**

Gladly pulls Customer and product-level data from Recharge as a pull-based integration and displays them in the Customer profile. Customer Profiles are automatically linked (if auto-linking is enabled) to matched accounts in Recharge. Agents can also link a Customer Profile to Recharge [manually](https://help.gladly.com/docs/link-customer-profile-to-an-external-integrated-system).

## **How the integration works**

Once Recharge is connected to Gladly, the following details are displayed in the Customer Profile via the [Subscription Transaction Card](https://help.gladly.com/docs/transaction-cards/#subscription-transactions).

**Customer**

- Number of Subscriptions a Customer has.
- Number of Active Subscriptions a Customer has.
- Recharge Customer ID.

**Subscription**

- ID
- Status
- Created At
- Updated At
- Billing Interval Frequency
- Billing Interval Unit
- Next Billing Date
- Canceled Date (if canceled)
- Cancellation Reason (if canceled)
- Price
- Quantity

**Product**

- Product ID
- Name
- Image
- SKU

### Active subscription details

![Subscription details for a dog lovers t-shirt with pricing and billing information.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/active-subscription-recharge-card.png)

### Canceled subscription details

![Cancelled subscription details for cat pajamas including price and cancellation reason.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/recharge-subscription-card.png)