---
title: "Is there a delay in outbound calls for Proactive Voice?"
slug: "outreach-campaign-call-delay"
description: "It can take up to 10 minutes before your Customers start receiving calls from the configured start time. Learn more in Gladly Help Docs."
updated: 2024-10-27T02:55:09Z
published: 2025-01-30T20:02:22Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Is there a delay in outbound calls for Proactive Voice?

It can take up to 10 minutes before your Customers start receiving calls from the configured start time.