---
title: "Manage Campaign Visibility Per Visit"
slug: "manage-campaign-visibility-per-visit"
description: "Depending on the number of Campaigns you have and the types of Triggers you have configured, a visitor could see multiple Campaigns as they browse your website"
updated: 2025-10-02T21:42:27Z
published: 2025-10-02T21:42:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Campaign Visibility Per Visit

| **REQUIRED USER ROLE** Administrator | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

Depending on the number of Campaigns you have and the types of Triggers you have configured, a visitor could see multiple Campaigns as they traverse your website. To prevent overwhelming your visitors with multiple Campaigns, control the number of Campaigns visitors can see each time they visit your website.

1. Click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(2).svg) on the top left corner of the screen.
2. Click **Settings**.
3. Under the **Proactive Conversations** category, click **Proactive Chat**.
4. From the Proactive Chat page, click **Settings**.
  - **Unlimited –** If selected, every Campaign a visitor launches will be shown if all Triggers are met.
  - **Limited –**If selected, you can enter a value to control the maximum number of Campaigns a visitor may see if they meet Triggers for multiple Campaigns.
    - A "0" value for **Limited** would mean visitors will not see any of your Campaigns.
5. Click **Save**.

Customers won't see Campaigns 24 hours from the last time they interacted with a Campaign via Chat. See [Test Campaign Visibility](https://help.gladly.com/docs/test-proactive-chat/#test-campaign-visibility) to learn how to reset this timer for testing purposes.

When a Customer sees and closes a Campaign on a particular page, the closed Campaign will not appear again.

## Control where Proactive Chat appears

You can specify which pages a Proactive Chat Campaign appears on by setting a URL [Trigger](https://help.gladly.com/docs/proactive-chat-order-and-triggers-overview).