---
title: "Return Cards Overview"
slug: "loopreturns-overview"
description: "Streamline your customer return process with the seamless integration of Loop Returns and Gladly. Learn more about the integration here."
updated: 2026-01-20T14:29:07Z
published: 2025-01-30T19:35:11Z
canonical: "help.gladly.com/loopreturns-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Return Cards Overview

The [Loop Returns](https://www.loopreturns.com/) integration with Gladly lets Agents view and resolve common Customer return requests quickly. In Gladly, Agents can view a snapshot of a Customer’s recent returns, including their order numbers and statuses. By clicking into a return, Agents can instantly view details on the returned item, the exchanged item, pricing, shipping statuses, and more.

## **Benefits**

With Loop Returns, Agents can get a holistic view of Customer returns, exchanges, and shipping statuses to resolve issues faster.

**Quick Access to Recent Past Returns**

View a snapshot of the ten most recent returns, including order numbers and statuses.

**Richer Context for Better Customer Interactions**

See details on the returned item, the exchanged item, pricing, shipping statuses, and more.

**Do More, Faster**

One-click access to the relevant Loop Returns pages enables you to process returns, create shipping labels, and add notes in seconds.

![Summary of return details including order numbers, dates, and return reasons.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/loop-return-summary.png?sv=2026-02-06&spr=https&st=2026-11-13T17%3A30%3A12Z&se=2026-11-13T18%3A30%3A12Z&sr=c&sp=r&sig=4Yv3BXDSqILnar07qug674oXXfll9QjEbGfvnv08OFw%3D)

## **Supported features**

Loop Returns supports the following features with Gladly:

- Customer Profile