---
title: "Interact With OOTB Reports"
slug: "interacting-with-ootb-reports"
description: "Depending on the type of report you generate, you may see different kinds of graphs, and possibly a data table to help you visualize your data. Learn more."
updated: 2026-03-09T05:30:32Z
published: 2026-03-09T05:30:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Interact With OOTB Reports

Depending on the type of report you generate, you may see different kinds of graphs, and possibly a data table to help you visualize your data.

## **Graphs**

Whether its a line graph or a bar graph, simply hover your mouse over the graph to see more information. ![Data visualization showing WhatsApp and email events over specific dates in January 2020.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/interact-with-reports-graphs.png)

- When hovering over a graph, the date format you’ll on the UI is YYYY-MM-DD, and the date on the X-axis is MM-DD.

On some reports, right below the graph, you can also click on the report specific filters to hide or show data on the graph.

![Weekly communication methods chart showing usage trends for various platforms.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/interact-with-reports-channels.png)

## **Table**

Use the table view to help you cross-reference data your report. The data on the table will, of course, differ based on the type of report you generated

![Table showing percentage changes in various communication channels over time.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/interact-tables.png)

- **Note –**Tables are limited to displaying 5k rows in the UI. You must [export](https://help.gladly.com/docs/export-reports/) the report as a CSV to see the rest of the rows. Also, rows with no data (null) will not be displayed.

On certain reports, the table will have a **Customer Link** column. Clicking on View Customer will take you directly to the Customer’s Profile in Gladly.

![Table displaying customer names, closed conversations, and average conversation handle times.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/interact-with-reports-tablelinks.png)