---
title: "How many times will a Campaign try calling a Customer?"
slug: "how-many-times-will-a-campaign-try-calling-a-customer"
description: "If the call could not be completed or the Customer did not answer, Proactive Voice will not create a second call to follow up."
updated: 2025-01-31T18:31:47Z
published: 2025-01-31T18:31:47Z
canonical: "help.gladly.com/how-many-times-will-a-campaign-try-calling-a-customer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How many times will a Campaign try calling a Customer?

If the call could not be completed or the Customer did not answer, Proactive Voice will not create a second call to follow up. If you'd like to try again, you will need to create a new recipient list and Campaign schedule.