--- title: "How many ‘Active’ statuses can we add?" slug: "how-many-active-statuses-can-we-add" description: "You can add as much as you need but add statuses judiciously. Keep in mind that Agents will need to scan/scroll through a long list to select the needed status." updated: 2024-10-31T05:42:43Z published: 2025-01-30T20:02:30Z canonical: "help.gladly.com/how-many-active-statuses-can-we-add" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.gladly.com/llms.txt > Use this file to discover all available pages before exploring further. # How many ‘Active’ statuses can we add? You can add as much as you need but add statuses judiciously. Keep in mind that Agents will need to scan/scroll through a long list to select the needed status. Having a long list of options could create inefficiencies or increase Agents' likelihood of choosing the wrong status.