---
title: "How long does it take for a call recording to be available for playback?"
slug: "how-long-does-it-take-for-a-call-recording-to-be-available-for-playback"
description: "In most cases, call recording playback is available as soon as the call ends and the recording stops. Learn more in Gladly Help Docs."
updated: 2024-11-01T14:26:12Z
published: 2025-01-30T20:02:30Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How long does it take for a call recording to be available for playback?

In most cases, call recording playback is available as soon as the call ends and the recording stops. If the system is busier than usual due to increased activities, it could take between 30 minutes to 1 hour for the call recordings to be available for playback.