--- title: "Who do I contact if I need help with Klaviyo?" slug: "help-klaviyo" description: "Contact Gladly Support if you need assistance with the Klaviyo integration. Learn more in Gladly Help Docs." updated: 2025-01-16T18:41:24Z published: 2025-01-30T20:02:11Z canonical: "help.gladly.com/help-klaviyo" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.gladly.com/llms.txt > Use this file to discover all available pages before exploring further. # Who do I contact if I need help with Klaviyo? Contact Gladly Support if you need assistance with the Klaviyo integration. Users assigned the **Team Manager** or **Administrator** roles can contact [Gladly Support](https://help.gladly.com/product-docs/pages/en/contact-gladly-support-team). Log into Gladly as one of these roles, click![hamburger-menu-icon(1)](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(1).svg?sv=2026-02-06&spr=https&st=2026-11-08T03%3A57%3A16Z&se=2026-11-08T04%3A57%3A16Z&sr=c&sp=r&sig=RawARerJxJfNsAlDCPfXZVeD9pjAChzuGOqHhrMpYlo%3D)on the top-left corner, then click **Contact Gladly Support**. Gladly Support's primary operating hours are Monday through Friday, 6 AM to 6 PM Pacific Time, but you can submit a request anytime. - Please select the correct business impact (P1 to P4). - Most requests should be sent as a P4.