---
title: "Does Proactive Chat work on desktop and mobile devices?"
slug: "does-proactive-chat-work-on-desktop-and-mobile-devices"
description: "Yes. Like Sidekick, it works on desktops, mobile, and tablets using any modern web browser like Chrome, Safari, and Microsoft Edge."
updated: 2025-10-02T21:34:30Z
published: 2025-10-02T21:34:30Z
canonical: "help.gladly.com/does-proactive-chat-work-on-desktop-and-mobile-devices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does Proactive Chat work on desktop and mobile devices?

Yes. Like Chat, it works on desktops, mobile, and tablets using any modern web browser like Chrome, Safari, and Microsoft Edge.