---
title: "Do we need to turn off CSRF token generation?"
slug: "do-we-need-to-turn-off-csrf-token-generation"
description: "If you do NOT turn off CSRF token generation, Agents won't be able to access the Magento orders through Gladly since the links are going to always be unique."
updated: 2025-01-16T17:51:54Z
published: 2025-01-30T20:02:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do we need to turn off CSRF token generation?

If you do NOT turn off CSRF token generation, Agents won't be able to access the Magento orders through Gladly since the links will always be unique. If you're OK with this, it is not critical for the functionality of Magento.