---
title: "Do the order of metric columns in reports change?"
slug: "do-the-order-of-metric-columns-in-reports-change"
description: "The order in which metrics appear in each column in a report may change when new metrics are added."
updated: 2026-03-10T05:36:34Z
published: 2026-03-10T05:36:34Z
canonical: "help.gladly.com/do-the-order-of-metric-columns-in-reports-change"
---

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# Do the order of metric columns in reports change?

The order in which metrics appear in each column in a report may change when new metrics are added.

![Contact export report showing various statuses for customer interactions and agents.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/column-metrics.png)

For example, when a new metric is added, it could appear to the left or right of the highlighted (see above image) metric column. Or, it could appear somewhere else around the table. This is a critical distinction for CSV reports if you run formulas on excel sheets to ensure that your formulas are looking at the correct columns/fields.