---
title: "Display Options for Liveboards"
slug: "display-options-for-liveboards"
description: "You have two main ways of viewing and sharing your Liveboard data: Desktop and TV view. Learn more in Gladly Help Docs."
updated: 2025-01-15T05:07:22Z
published: 2025-01-30T20:01:56Z
canonical: "help.gladly.com/display-options-for-liveboards"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Display Options for Liveboards

There are two ways to view Liveboard data — **Desktop** and **TV view** **(Floorboard)**.

## Desktop view for Liveboards

This view is primarily used by Team Managers to monitor the contact center performance through their computer's web browser while logged into Gladly.

![Liveboard summary showing conversation trends, agent capacity, and voice statistics for today.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/liveboard-home-1024x524.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A10%3A01Z&se=2026-11-09T21%3A10%3A01Z&sr=c&sp=r&sig=2gj3TFUyZl4xBh6XySHMmEeCaU0n6WSMTeJRqopyBHw%3D)

## TV view **(Floorboard)** for Liveboards

This view is primarily used by contact centers that would like to show their entire team the current status of Customers waiting for assistance.

![Dashboard showing customer data.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/liveboard-tv-1024x572.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A10%3A01Z&se=2026-11-09T21%3A10%3A01Z&sr=c&sp=r&sig=2gj3TFUyZl4xBh6XySHMmEeCaU0n6WSMTeJRqopyBHw%3D)

If you'd like to share a high-level view of your Channel statistics using a big-screen TV, you can use Floorboard for Liveboards.

To display Floorboard on a TV, you will need one of the following solutions:

- TV with compatible browser access to log into Gladly to display the Floorboard.
- A local device/computer logged into that can stream the Floorboard browser tab to a TV.
- A local device/computer that can cast, airplay, or other casting ability to display Floorboar on a TV while logged into Gladly/

### Assign Liveboard Only user to display Floorboard

The Liveboard Only user role is excluded from Gladly timeout settings, allowing you to run Floorboard on a TV without timing out.

1. As an Administrator, [create a separate Gladly user](https://help.gladly.com/docs/metrics-in-detail/) account and assign the *Liveboards Only* role.
  - **Non-SSO –** Take an active user account (e.g., julie.chang@acme.com) and add a "+" to the address. For example, julie.chang*+liveboardsonly*@acme.com. The user will receive an invitation to access Gladly.
  - **SSO –** Talk to your IT team about creating a new user account for Gladly and assign the *Liveboards Onl*y role and make sure you or someone in your team can access the account.
2. Once logged in as the Liveboards Only user, from Liveboards, click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/floorboard-tv-icon.svg?sv=2026-02-06&spr=https&st=2026-11-09T20%3A10%3A01Z&se=2026-11-09T21%3A10%3A01Z&sr=c&sp=r&sig=2gj3TFUyZl4xBh6XySHMmEeCaU0n6WSMTeJRqopyBHw%3D). ![Liveboard summary showing conversation trends, agent capacity, and total conversations today.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/floorboard-icon-1024x280.png?sv=2026-02-06&spr=https&st=2026-11-09T20%3A10%3A01Z&se=2026-11-09T21%3A10%3A01Z&sr=c&sp=r&sig=2gj3TFUyZl4xBh6XySHMmEeCaU0n6WSMTeJRqopyBHw%3D)
3. Cast or connect the device/computer logged into Gladly to the TV.