---
title: "Debugger User Permission Requirement"
slug: "debugger-user-permission-requirement"
description: "To access and use the Lookup Adaptor Debugger tools in Gladly, a user must have the Developer or Administrator role. Learn more in Gladly Help Docs."
updated: 2024-12-07T05:45:41Z
published: 2025-01-30T20:01:56Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Debugger User Permission Requirement

A user must have the [Developer or Administrator role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) to access and use the Lookup Adaptor Debugger tools.

If only the *Developer* role is assigned, this is not sufficient to create new Customer Profiles if the developer finds missing Profiles while debugging and needs to create them. Consider assigning the*Agent* role with the *Developer* role to inherit the proper permission to create Customer Profiles.