---
title: "Corso Overview"
slug: "corso-overview"
description: "With Corso, you can view, manage and create new Corso Shipping Protection claims all within Gladly."
updated: 2024-10-25T03:02:19Z
published: 2025-01-30T20:02:22Z
canonical: "help.gladly.com/corso-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Corso Overview

Corso is a post-purchase platform designed to streamline and enhance the service experience after purchase. Corso addresses a wide range of Customer needs and concerns by unifying essential services such as tracking, returns, warranties, and shipping protection This consolidation simplifies the post-purchase process for customers and significantly improves operational efficiency for businesses.

## Benefits

**Reduce CX workload**

With the Corso x Gladly Integration, you can easily file a shipping claim with the click of a button on behalf of a Customer.

**Increased Customer Visibility and Agent Efficiencies**

Purchase details are right inside Gladly, and you can take action without leaving Gladly.

- See Customer interactions regarding post-purchase activities in the Conversation Timeline.
- View post-purchase details and communications.
- See active return requests.

**Better Insights**

Gain valuable insights into Customers' order returns, exchanges, product warranty claims, or shipping issues with the Corso directly in Gladly.

## Supported features

Corsoe supports the following features with Gladly:

- Conversation Timeline