---
title: "Can I capture events that Chat emits to a 3rd party analytics tool?"
slug: "chat-analytics"
description: "You can capture events emitted by Glad App for analysis using any 3rd party analytics tool to understand better how your Customers interact with Sidekick."
updated: 2025-10-02T21:34:31Z
published: 2025-10-02T21:34:31Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I capture events that Chat emits to a 3rd party analytics tool?

Yes. You can capture events emitted by the Chat for analysis using any third-party analytics tool (e.g., Google Analytics, Adobe Analytics, etc.) to better understand how your Customers interact with the Chat.

Click [here](https://github.com/gladly/sidekick-examples/tree/master/docs/working-with-events) to view a sample setup of events from Chat.

Visit the [developer guide](https://developer.gladly.com/glad-app/Gladly.html#event:conversation:started) to learn more!