---
title: "Change Rule Sort Order"
slug: "change-rule-sort-order"
description: "Learn how to change the order of priority Rules execute every time Rules are evaluated."
updated: 2026-03-08T18:41:32Z
published: 2026-03-08T18:41:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Rule Sort Order

| **REQUIRED USER ROLE** Administrator | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

Change the order of priority Rules execute every time Rules are evaluated. See [Sort Order Importance](/docs/rules-sort-order-importance) and learn how sorting affects how Rules are executed.

1. Click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(2).svg) on the top left corner of the screen.
2. Click **Settings**.
3. Under the **Orchestration**category, click **Rules**. The Rules page will list all the Rules, both active and inactive.
4. On the list, change the sort order by dragging and dropping a Rule. The Rule on top of the list is "1" in the sort order. ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/dragging_rules.gif) The Rule on top of the list is given sort order "1."

You can also change the sort order by editing the Rule.

1. Hover over a Rule and click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/pencil-edit-icon.svg).
2. Edit the sort order field. ![Editing rule settings with highlighted sort order and active toggle options.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Sort-Order.png)
3. Click **Save**.