---
title: "Can we personalize emails for Proactive Email Campaigns?"
slug: "can-we-personalize-emails-for-proactive-email-campaigns"
description: "Email Campaign messages are general and contents cannot be personalized by recipient. Visit Gladly Help Docs to learn more."
updated: 2025-01-16T18:19:45Z
published: 2025-01-30T20:02:22Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can we personalize emails for Proactive Email Campaigns?

Except for the recipient’s name, Proactive Email Campaign messages are general, and contents cannot be personalized fo each recipient.