---
title: "Can my team see the card number during entry?"
slug: "can-my-team-see-the-card-number-during-entry"
description: "Submit a ticket to Zinrelo"
updated: 2026-04-29T22:38:13Z
published: 2026-04-29T22:38:13Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can my team see the card number during entry?

No. The card number, expiration, and CVV are entered directly by the Customer and never appear in an Agent’s view or audio. Agents only see the success or failure result returned by PCI Pal.