---
title: "Can I limit Shopify Actions by Agent?"
slug: "can-i-limit-actions-on-shopify-by-agent-type-on-gladly"
description: "Shopify actions such as to refund or cancel an order is available to every Agent and cannot be restricted."
updated: 2024-10-19T06:07:29Z
published: 2025-01-30T20:02:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I limit Shopify Actions by Agent?

Shopify Actions is an all-or-nothing feature. Activating Shopify Actions will allow all Agents to manage Shopify orders without leaving Gladly.