---
title: "What do Customers hear when they receive a call from a Campaign?"
slug: "campaign-ivr-recording"
description: "Customers will hear the recording you have set up in your IVR made explicitly for the Campaign. Learn more in Gladly Help Docs."
updated: 2024-12-09T06:13:30Z
published: 2025-01-30T20:02:22Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What do Customers hear when they receive a call from a Campaign?

Customers will hear the recording you have set up in your IVR made explicitly for the Campaign. You can [listen to the recording](https://help.gladly.com/docs/update-node-recordings) in the IVR Node used for the Proactive Voice Campaign.