---
title: "Attentive Overview"
slug: "attentive-overview"
description: "Attentive is a technology company that empowers innovative brands to create meaningful interactions through personalized text messaging."
updated: 2025-01-18T07:54:52Z
published: 2025-01-30T20:02:22Z
canonical: "help.gladly.com/attentive-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Attentive Overview

[Attentive](https://www.attentive.com/) is a technology company that empowers innovative brands to create meaningful interactions through personalized text messaging.

![Orchard Street Coffee can promoting new flavors: salted caramel and coconut vanilla.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Attentive-Overview-482x1024.png?sv=2026-02-06&spr=https&st=2026-11-08T03%3A29%3A57Z&se=2026-11-08T04%3A29%3A57Z&sr=c&sp=r&sig=mvNehVMZPLgNsJyDcMo2DcwYWDaXKf8KuPmQWsR1WDM%3D)

## **Benefits**

**Drive Revenue**

Averaging an increase of 18% of total sales revenue from online sales, Attentive can help drive additional revenue for your company.

**Better Engagement**

Engage with your mobile subscribers and see more results per message than email alone.

**Create the Right Message at the Right Time**

Customize your Customer segments to send timely and relevant messages that create a personal experience that inspires action.

## **Supported features**

Attentive supports the following features with Gladly:

- Channels – SMS

Works with Gladly:

- Customer Profile
- Conversation Timeline