---
title: "Apply Topics on Every Conversation"
slug: "apply-topics-on-every-conversation"
updated: 2026-03-03T07:02:16Z
published: 2026-03-03T07:02:16Z
canonical: "help.gladly.com/apply-topics-on-every-conversation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Apply Topics on Every Conversation

To get the most granular data for the most actionable insights, it is best to train Agents to ensure they always apply Topic(s) to their Conversations. You can also set up a [Rule](https://help.gladly.com/docs/create-a-rule) to automatically apply the most detailed sub-topic when applicable.

By default, Conversations can be closed without a Topic, but you can make it a requirement through the [Conversation Workflow settings](/docs/require-topic-for-every-conversation) page. In the below screenshot, see how this will appear to Agents when the setting to require Topics is required:

![Instructions for applying topics before closing a conversation in a messaging interface.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/apply topics each conversation (3).png)