---
title: "Add and Remove Answer Languages"
slug: "add-and-remove-answer-languages"
description: "You can set the languages available to use when creating Reference, Email, Messaging, or Public Answers. Learn more in Gladly Help Docs."
updated: 2025-01-20T06:40:23Z
published: 2025-01-30T20:02:34Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add and Remove Answer Languages

| **REQUIRED USER ROLE** Administrator, Team Manager, or Answer Administrator | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

You can set the available languages when [creating](https://help.gladly.com/docs/create-and-edit-answers) Reference, Email, Messaging, or Public Answers. This ensures that Answers are only written and available in languages your company supports. See [Supported Languages](https://help.gladly.com/docs/supported-languages) for information on languages Gladly supports.

![List of languages available for selection in a user interface.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/Answer-Language-Gladly-1024x485.webp)

## Add Answer language

> [!CAUTION]
> Answer language cannot be removed
> 
> Only add languages you have definite plans to support now or soon. Languages cannot be removed once added.

1. Click ![](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(2).svg) on the top left corner of the screen.
2. Click **Settings.**
3. Under the **Answers**category, click**Languages**. The page will display the currently available languages for use to create Answers.
4. Click **Add Language**.
5. On the Add Answer Language page, you can select the language(s) you want to start using and then click **Save.**
  - The list will show available languages not added to your existing language list. If there are no languages to select, you have already added all the languages to your current list.
  - If you don't see the language you need, please contact Gladly Support.
6. The language(s) you added will appear in the Answers language selection list when creating a new Answer.

****+ List of Answer languages****

If you don't see the language you need to add to the Add Answer Language page, contact Gladly Support.

- Chinese - Simplified
- Chinese - Traditional
- Danish
- Dutch
- Dutch - Belgium
- English - Australia
- English - Canada
- English - Europe
- English - United Kingdom
- English - Ireland
- English - New Zealand
- English - United States
- Estonian
- Filipino
- Finnish
- French
- French - Belgium
- French - Canada
- Georgian
- Greek
- German
- Hindi
- Hungarian
- Icelandic
- Indonesian
- Italian
- Japanese
- Korean
- Latvian
- Lithuanian
- Malay
- Norwegian
- Polish
- Portuguese - Brazil
- Portuguese - Portugal
- Romanian
- Russian
- Serbian
- Serbian - Montenegro
- Slovak
- Slovenian
- Spanish - Latin America
- Spanish – Mexico
- Spanish - Spain
- Spanish – United States
- Swedish
- Thai
- Turkish
- Ukrainian
- Vietnamese

## Remove Answer language

Once an Answer language is added, it cannot be removed. If you add a language by mistake, please work with your team to ensure they do not use the language you accidentally added.

Users assigned the **Team Manager** or **Administrator** roles can contact [Gladly Support](https://help.gladly.com/product-docs/pages/en/contact-gladly-support-team). Log into Gladly as one of these roles, click![hamburger-menu-icon(1)](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/hamburger-menu-icon(1).svg)on the top-left corner, then click **Contact Gladly Support**. Gladly Support's primary operating hours are Monday through Friday, 6 AM to 6 PM Pacific Time, but you can submit a request anytime.

- Please select the correct business impact (P1 to P4).
- Most requests should be sent as a P4.