Access the Answers Pane
  • 23 Mar 2022
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Access the Answers Pane

  • PDF

The Answer Pane is where you can quickly open and find the Answer that you need without leaving an active Conversation.

You can open the Answers pane by doing the following:

  1. Use the Answers Icon on the right side of the Conversation Timeline. This opens the Answer panel on the right side of the screen.
  2. Using the keyboard shortcut Ctrl + / (for Windows) or Cmd + / (for Mac).
  3. Click the Answers icon on the Composition Screen.

Close the Answer Pane

Click on the Answer Icon again to close the Answers Pane. Simply hitting Esc on your keyword will also hide the pane.

Keyboard Shortcuts

ActionShortcut
Open Side Panelctrl + / (windows)
command + / (mac)
Close Side Panelesc
Scroll Through Search Resultsup / down arrow keys
Insert AnswersEnter (windows)
return (mac)
Switch Between Search Results and Previewtab
Return to Side Panelctrl + / (windows)



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