---
title: "Manage App Action Versions"
slug: "manage-app-action-versions"
updated: 2026-03-19T06:26:19Z
published: 2026-03-19T06:26:19Z
canonical: "help.gladly.com/manage-app-action-versions"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.gladly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage App Action Versions

| **REQUIRED USER ROLE** Administrator | **PERMISSION OVERVIEW** [View permissions by role](https://help.gladly.com/docs/managing-users-and-roles#roles-and-responsibilities) |
| --- | --- |

Gladly automatically saves a new version each time you save changes to an App Action. This gives you a full history of changes and the ability to restore a previous version if needed.

## Access Version History

To view the version history of an App Action:

1. Open the App Action from Custom Actions page.
2. Click the **⋮** menu in the top right corner.
3. Select **Version history**.

![Menu options include version history, set as active, and duplicate features.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/more actions version history.png?sv=2026-02-06&spr=https&st=2026-11-08T00%3A42%3A24Z&se=2026-11-08T01%3A42%3A24Z&sr=c&sp=r&sig=gXI5jUyt5IKgsFpN2T21sCuJh%2BOSVtP3J7C98iLhhKw%3D)

## Viewing Past Versions

The Version history panel displays a list of all saved versions, ordered from most recent to oldest. Each entry shows the version number and the date and time it was saved. Click on any version to review its configuration.

![Overview of the retaleOrderFilter action and its version history details.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/verison history.png?sv=2026-02-06&spr=https&st=2026-11-08T00%3A42%3A24Z&se=2026-11-08T01%3A42%3A24Z&sr=c&sp=r&sig=gXI5jUyt5IKgsFpN2T21sCuJh%2BOSVtP3J7C98iLhhKw%3D)

## Restoring a Previous Version

To restore a previous version:

1. Open **Version history** from the **⋮** menu.
2. Select the version you want to restore.
3. Click **Restore**.

![The interface shows version history with a highlighted restore button for previous versions.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/restore version.png?sv=2026-02-06&spr=https&st=2026-11-08T00%3A42%3A24Z&se=2026-11-08T01%3A42%3A24Z&sr=c&sp=r&sig=gXI5jUyt5IKgsFpN2T21sCuJh%2BOSVtP3J7C98iLhhKw%3D)

> [!WARNING]
> Restoring Previous Version
> 
> Restoring a previous version creates a new version rather than deleting the current one. Changes take effect immediately for all AI guides using this App Action. Test thoroughly after restoring to confirm the App Action behaves as expected.

## Duplicating an App Action

The **⋮** menu also includes a **Duplicate** option, which creates a copy of the current App Action. This is useful when you want to use an existing App Action as a starting point for a new one without modifying the original.![Menu options including 'Duplicate', 'Set as active', and 'Version history' displayed.](https://cdn.us.document360.io/7047b671-c4f2-4df0-bb0a-b9b511fd2452/Images/Documentation/duplicate_ver.png?sv=2026-02-06&spr=https&st=2026-11-08T00%3A42%3A24Z&se=2026-11-08T01%3A42%3A24Z&sr=c&sp=r&sig=gXI5jUyt5IKgsFpN2T21sCuJh%2BOSVtP3J7C98iLhhKw%3D)